Terms & Conditions

Terms & Conditions at Original Shoes Store

Welcome to Original Shoes Store! Please read the following terms and conditions carefully before making a purchase. By using our website and placing an order, you agree to comply with and be bound by these terms.

1. General Information

Original Shoes Store operates as an online platform offering authentic footwear for men, women, and kids. We reserve the right to modify or update these terms at any time, and such changes will be effective immediately upon posting.

2. Product Availability

  • All products are subject to availability. In the event that an item is out of stock, we will notify you and offer alternatives or provide a refund.
  • We make every effort to accurately display the colors and details of our products, but variations may occur due to different screen settings.

3. Order Process

  • Once you place an order, you will receive a confirmation email or SMS. This does not guarantee that the product is available; it only indicates that we have received your order.
  • We reserve the right to cancel any order for reasons such as product availability, errors in pricing, or incorrect shipping information.

4. Pricing

  • All prices are listed in USD and may be subject to change without prior notice. Taxes, shipping, and handling fees may be added to the total price during checkout.
  • We offer promotions or discounts, which may be applied according to the terms of each specific offer.

5. Payment

  • Payments can be made through credit/debit cards, bank transfers, or digital payment options such as PayPal.
  • All payments must be received and verified before we process and ship your order.

6. Shipping & Delivery

  • We offer various shipping methods, including standard, express, and international shipping.
  • Delivery times may vary depending on the shipping method and destination. While we strive for prompt delivery, we are not responsible for delays caused by external factors such as customs, courier services, or weather.
  • The risk of loss or damage to products transfers to you once the order is shipped.

7. Returns & Exchanges

  • We offer returns or exchanges within a specific time frame (typically 14-30 days) from the date of receipt, depending on the product category and condition.
  • Items must be returned unused, with original packaging, and in resellable condition.
  • Please review our full Return & Exchange policy for details on how to initiate a return.

8. Warranty & Quality Guarantee

  • All products sold by Original Shoes Store are genuine and sourced directly from the manufacturers or authorized distributors.
  • We offer a warranty on certain products against defects in material or workmanship, as outlined in our warranty policy.

9. Privacy & Security

  • Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.
  • We employ industry-standard security measures to ensure your information is protected during transactions.

10. Account Responsibility

  • You are responsible for maintaining the confidentiality of your account information, including your username and password.
  • You agree to notify us immediately of any unauthorized access or security breach involving your account.

11. Limitation of Liability

  • Original Shoes Store will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • Our liability for any direct damages is limited to the purchase price of the product in question.

12. Governing Law

  • These terms and conditions are governed by the laws of the country in which Original Shoes Store operates.
  • Any disputes arising from these terms will be resolved in the appropriate jurisdiction.

13. Contact Information

  • If you have any questions or concerns regarding our Terms & Conditions, please contact our customer service team through the contact information provided on our website.

By completing a purchase, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. Thank you for shopping with Original Shoes Store!